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Dear Marco:

I am emailing you to say a big thank you for helping me to organise my trip to Patagonia!

It was an amazing trip which I will treasure in my memory for the rest of my life.

All the people that you work with were also super professional, friendly, helpful and amazing so please pass on my thanks and best wishes to them.

Best Regards,

Conan Hempel

September 2019
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Hello:

We enjoyed our trip a great deal. You did an excellent job organizing the excursions and in-country flights. The itinerary matched our needs very well.

We are also happy that you followed up. This marks the first time anyone has solicited feedback from us regarding a tour of this nature.

Best Regards,

Sue McPeek

August 2019
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Hola Marco:

Me gustaría agradecerle por el excelente programa que nos ha preparado y que ha funcionado sin problemas.

Nos encantó y salió muy bien.

Chile es un país hermoso y queremos volver.

Carlos Santos

Julio 2019
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Hi Carla,

You folks certainly delivered as promised !!

The drivers were always on time to pick me up, all the reservations were in place, I never had an issue with any of the hotels. Only one time at the airport I had to wait because the driver was told the wrong gate by the airport staff, and even then it was only no more than 10 or fifteen minutes! Also I want to say Andreas Lagler was with the driver when I was first picked at the Santiago Airport. He really bent over backwards to help me, and I’m indebted to him!

But overall on a scale of 1-10 I give you Carla and Full Chile Tour a 12+++!!! I had a wonderful time and all the people I met, hotels and especially on the tours were so nice!

Thank You Again making this wonderful trip happen!!

I will recommend you guys to Everyone!!

Sincerely

Charles Lewis

June 2019
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Estimado Full Chile Tour

No quiero dejar pasar la ocasión de felicitarlos por el estupendo viaje que nos organizaron. Todo ha salido perfecto.

La organización inmejorable. Los diferentes hoteles maravillosos, los guias encantadores, los recorridos inolvidables, en fin, que estamos absolutamente encantados con nuestro viaje y queremos manifestarlo.

Habeis demostrado ser una agencia de lo mas profesional con unos servicios inmejorables.

Agradeciéndoles por tanto tus servicios reciban un cordial saludo de unos españoles que nunca olvidaran su país.

Maria del Carmen Rodriguez

Mayo 2019
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Hi Marco,

We returned home from the absolutely awesome trip you booked for us. Everything was perfect! The itinerary was extraordinary as expected (actually a couple of tours on Easter Island & on the way to Valparaiso even had time to show us some additional sites).

All of the hotels were great & the people wonderful. Each one of the suppliers are extremely timely (even early most days) & the vans & buses are very well.

We want to thank you very much for all the effort you put forth in making this happen. It truly was a dream trip come true.

We have already & will continue to recommend your agency.

With much gratitude.

Ronald Jackson

March 2019
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Estimados Full Chile Tour:

Después de un magnifico viaje de 20 dias por Chile, hemos visitado Atacama, Santiago, Región de los Lagos,  Patagonia, Torres del Paine, con final en Isla de Pascua.  Que contrastes, que maravilla de naturaleza, buena cocina y muy amables los Chilenos.

Con 7 vuelos internos, desplazamientos en autocar, Hoteles, entradas a Parques Nacionales, comidas, etc.

Os estaban esperando en todas las llegadas para el traslado a los hoteles, etc. y todo ha funcionado de maravilla. Os felicito por ello.

Os recomendaremos y comentaremos nuestra opinión en foros de viaje.

Muchas gracias

Ferran Mauri

Febrero 2019
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Hola Marco,

El viaje por Chile fenomenal; el país espectacular, la gente muy amable y la logística del viaje insuperable. Los hoteles estaban perfectos, los guías muy profesionales y todo en general perfectamente organizado.

Una gran experiencia el viajar con vosotros.
Muchas gracias por vuestros servicios.

Julio Hernandez de la Cuesta

Enero 2019
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Hi Guys

My wife and I enjoyed the most fantastic holiday in Chile with all flights, transfers, accommodation and tours organised to perfection by Full Chile Tour.

How did I find your company? Just pure luck. I had my own international flights organised and searched the web for a Chilean based incoming tour operator. I stumbled across Full Chile Tour.

Putting some facts together Full Chile Tour looked like a clever internet based scam who would disappear with my money and I would arrive in Chile to find no flights, accommodation or tours. Looked even more like a scam when you asked for the deposit by bank transfer rather than credit card!! I decided to take a chance and pay the deposit. I gave the bank instructions but before they made the transfer I was contacted by the banks anti-fraud team. They advised me very strongly NOT to pay any money to Full Chile Tour and to find myself another tour operator. Preferably one based in the UK and covered by ABTA.

I listened to the bank and stopped my payment for a number of days to consider the situation. I tried your phone number to see if it was answered. Positive but no guarantee! I asked for some hotel bookings and checked with the hotel. Positive but bookings can be cancelled. No guarantee! One little thing helped me decide you were probably genuine. When I sent my passport scan you checked it and noticed I would not have 6 months on arrival Chile. Would you have done this if you were not a tour operator? probably not.

So, still not convinced but liking the information from Full Chile Tour I decided to pay the deposit of £2313. A lot of money to lose. Same problem when it came to paying the balance. Does Full Chile Tour really exist? This time I insisted to payment by credit card as there was a slight chance I would get my money back if you disappeared. Paying by credit card cost me almost £100 more than paying by bank transfer but it was safer. So, having paid out six thousand pounds I was still not sure if you existed when we got on the plane in London.

First thing I did on arrival Santiago was check out the flight bookings. Great, we had flights. But did we have transfers and accommodation?? Maybe. So, we flew to Calama and were a little bit surprised and very relieved to find some one waiting to transfer us to San Pedro de Atacama.

If Full Chile Tour want to bring in more international travellers you have take this issue very seriously and do something about it. For a start, get some recognition on sites like Trip Advisor.

Would I use Full Chile Tour again and recommend you to my friends? Definitely yes. I would even be happy for future customers to contact me by phone or email if they need reassurance that you not only exist but do a very good job. The trip itself was fantastic. We could have used a bit more spare time to explore the cities and this could be done by dropping a few of the less exciting tours. In total we had five days to explore Santiago and enjoyed every minute.

Very best regards

Maurice Kennedy

December 2018
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I would like to inform you that I was very impressed with the service you afforded me before and during my trip to Chile. Everything worked out according to plan and it was all run very efficiently!

I will certainly recommend your services to my family and friends.

Merry Christmas and a Happy New Year to you and yours.

Best regards

Mona Mathieson-Nanavati

December 2018
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Buenas noches,

La Isla de Pascua nos encantó. El tour estuvo bastante bien, se cumplieron los horarios, recorridos y las explicaciones de los guías muy ilustrativas. Y el hotel donde nos alojamos también estuvo muy bien y los administradores muy acogedores.

Saludos

Cristabel Talavera

Noviembre 2018
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Thank you very much Marco.

We are finished Tour Chile and come back home today noon. I want to thank you for your Chile tour plan… It was really Beautiful and comfortable tour plan. If I will have another South America tour plan, I will asked your help.

Thank you!

God bless you and your business!

Dongin Lee

October 2018
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Buenos días, Marco!

Muchas gracias por el viaje! Me gusto un montón! Estoy sorprendida que volaba en clase ejecutiva a Isla de Pascua. Si el año que viene vuelvo a Chile, quiero tomar otro tour con Ustedes.

Muchas gracias por todo!

Anastasia Kholodenko

Septiembre 2018
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So sorry I have not contacted you earlier.
The trip was BRILLIANT! Everything went smoothly.

To start at the beginning. We were met by a lovely man at the airport (whose name escapes me), but he was very informative about what was going to happen and a little information about what to do in Santiago and where to eat. We arrived on a Sunday so getting some pesos was a challenge but thanks to google and the Costanera tower we were all sorted. Perhaps other travellers should be advised to get money at the airport if they arrive on the weekend.The airport transfer drivers were very polite, always introduced themselves, on time, if not early.

Thank you for the business class flight to Easter Island, nice surprise. My husband who in 6ft 5inches really appreciated it!Speaking of Easter Island luckily I googled departure details as the flights leave from the international not the domestic check in, strange…And thank you for the “rest” day in Easter Island. We explored the west coast and caves; and climbed to the summit, our 18km planned walk somehow was 27km!

The tours were all excellent. The guides were knowledgable, enthusiastic and fluent in English. Didn’t get to Altiplanico lagoon as the road was closed due to snow but the alternative (Red rocks and flamingos) was probably better.

We were the only English speaking people on the tours which was not a problem. On Easter Island a tour bus pulled up and they all spoke English! This is what happens when you book a tour with a local company, you get authentic local guides. We met people from Uruguay, Argentina and Brazil, much more interesting than fellow Australians or North Americans.

The hotels were in good locations. Providencia was easy walk to shops, restaurants and Bella Vista. Thought perhaps an airport hotel may have been better for one night between Atacama and Easter Island flights but not important. Altiplanico hotel was on the outskirts so a walk into town, but flat and easy, lovely hotel. Hotel Otai central location and lovely gardens. Best scrambled eggs! Costaustralis very luxurious.

The only hiccup was the delayed flight from Punta Arenas which was out of your hands. The incoming flight had a medical emergency and had to make an emergency landing on the way. I was not expecting you to be aware and to have rearranged the airport transfer. That was above and beyond expectations.

So our Highlights of Chile tour was a resounding success and I have been singing your praises. I would have no hesitation in recommending you. I did read some of your reviews and agree you do not have a high profile on the internet, which is a pity.

Chile is a photographers dream and we will be returning some day. Meanwhile we are perfecting a Pisco sour recipe

Thank you so much

Susan Lamp

September 2018
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Our experience was very positive! Everything was very well organised and we received all that was described in the package. The guides were excellent and highly knowledgeable and this made our experience of the Atacama very enjoyable and memorable.

We would highly recommend your services to anyone considering a visit to Chile in general, and to Atacama in particular.

Regards

Neal David

August 2018
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Hemos regresado a Costa Rica felices de nuestro viaje a Chile, hermosos paisajes, muy buena atención, agradecemos a Full Chile Tour por organizar nuestro viaje. Los transportes muy puntuales, tours excelentes, hoteles limpios y hermosos. Visitamos el desierto de Atacama, Valle Nevado y la Patagonia.

Sitios hermosos, termales en el desierto, el salar de Atacama, montañas con nieve, glaciares y lagos. Vimos cóndores en Torres del Paine y Leones de mar de camino al Glaciar Balmaceda.

Gracias de nuevo y volveremos.

Lilian Bravo

Julio 2018
Testimonial by Elisabeth Hartmann
Hello Marco I just arrived in La Paz. Was travelling further on from San Pedro de Atacama to Uyuni. Every thing was perfect with your organisation. I‘m very satisfied. Thank you again for every thing and all the best for you. Thanks again!!
Elisabeth Hartmann
May 2018
Testimonial by Paul & Julia Anderson
Dear Full Chile Tour, We like to thank you for organizing our wonderful 17 days trip to Chile. All connections, transfers and excursions were very well organized. All accommodations were wonderful. We really loved Atacama desert area especially little town of San Pedro. Of course Easter Island and Patagonia are very beautiful too. Santiago city is very nice. We really enjoyed Wine and bike tour in Santa Rita winery. We were also impressed with LATAM Airline. Flight to Easter Island was very comfortable. We loved Chileans hospitality and especially helpful nature. For us traveling in foreign country without any knowledge of the national language but we were able make a successful trip and it was a great experience. If anyone is looking for travel agency for Chile I will recommend your name without any hesitation. Thanks again!!
Paul & Julia Anderson
May 2018
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Afectuosos saludos Marco.

Hace escasamente cinco horas que hemos regresado a nuestra casa, cansados, como por otra parte, es natural, pero con los ojos, aun y por largo tiempo encandilados con las hermosuras naturales y paisajistas que hemos disfrutado en vuestra tierra.

Tengo la necesidad de trasladarte nuestra mas entera satisfacción por toda la logística y organización, que para mi y se de lo que hablo, me ha parecido este viaje que hemos disfrutado.

Puedes trasladar a tu empresa y colaboradores en la prestación de los distintos servicios contratados, nuestra felicitación por su amabilidad y buen servicio.

Recomendare a futuros usuarios. Lo que siento es no haber podido felicitarte personalmente.
Un afectuoso saludo.

Jose Luis Perez

Abril 2018
Testimonial by Patrick Laurent
The tour in Patagonia was amazing. The weather was very good and everything that was planned run seamlessly. From the hotels to the excursions, everything you organized was just perfect. I will definitely recommend your services. Thanks a lot for your availability all along the organisation of the trip and your kindness.
Regards.
Patrick Laurent
April 2018
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Despues de nuestro regreso a casa, solo nos queda recordar nuestro apasionante viaje que ya termino, pero que siempre recordaremos como uno de los mejores de nuestras vidas. El pais es espectacular y en realidad son varios viajes en uno solo, ya que las distintas zonas que visitamos difieren muchisimo entre si, aunque todas ellas son preciosas de verdad. No sabriamos decir cual es la mejor, pero quizas destacariamos el Desierto de Atacama y Patagonia por ser muy diferentes a lo que ya conociamos.

La organizacion del viaje fue perfecta!!! Ningún fallo, ningun contratiempo!!! Con tantos traslados de aviones, excursiones, hoteles… durante dos semanas, todo salio a la perfeccion!!! Los hoteles en general fueron muy buenos, destacando ” Hotel Cabaña del Lago” en Puerto Varas, el “Hotel Costaustralis” en Puerto Natales y el “Hotel Cabo de Hornos” en Punta Arenas. Las excursiones magnificas, muy largas (de 10 – 12 horas casi todas), sin prisas, muy provechosas para poder conocer al maximo el pais y disfrutar de el. Con muy buenos guias, de los que guardaremos recuerdos estupendos por su profesionalidad y dedicacion, principalmente Julieta en Atacama, Matias en Puerto Varas y David en Patagonia.

Una vez mas señor Jorge, le doy mil gracias porque ha hecho posible que este viaje haya sido inolvidable para nosotros, así como también le agradezco la paciencia que ha tenido conmigo al resolverme todas las dudas que me surgieron durante los últimos dos meses antes del viaje. No dudare en recomendar sus servicios, ni en ponerme en contacto nuevamente con usted para visitar nuevas regiones de su país que nos quedaron por conocer ¿Quizás Isla de Pascua?.

Un abrazo.

Santiago Quintana

Marzo 2018
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We are very satisfied and happy with our trip to Chile and we felt that Full Chile Tour did a fantastic job. All the pick up were in timely manner, the hotels were good quality, comfortable with the very professional staff (much better experience than most US hotels). The breakfast was elaborate and we were impressed with fresh fruits, juices and various kinds of breads. The tour guides were knowledgeable, personable and attentive. We were moved by the Full Chile Tour’s kindness in accommodating our missed part of the tour by giving us a free private tour, despite of the fact that we were about to miss in the tour was due to weather/fight delay. Also, they accommodated our 22 month old son, with extra seats in the bus tours, baby cribs in certain hotels and in general, with warm and caring reaction towards baby, which made us felt comfortable. In US, traveling with the little child is considered a “big deal” which can be nerve wrecking, but it was not the case in Chile. The quality of lunches that were included were also good.

We were also impressed by the LAN airline, they were always on time except when a flight was delayed due to the fog. For the 6 hour delay in the flight, they transported us to a nice hotel and provided a free breakfast and a room, then transported back to the airport in Puerto Montt. Because we had missed our connection in Santiago and the next flight was next morning, they also provided us transportation, dinner and a hotel room in Santiago. The LAN airline appeared to have amazing quality of service, food and attentiveness. They would board people with the last seat numbers first which makes it faster to board because people who block aisles arranging their carry-on don’t block the way for everyone (like what happens in US). They didn’t have business class or first class either which was refreshing and felt that everyone was given the care like first class.

We are highly recommending Full Chile Tour to everyone who thinks of going to Chile. It’s a great way to see the beautiful landscape of Chile, meet the people there, eat their food and drink their wine. Only in Puerto Natales, when we arrived from Punta Arenas, the driver was not there to pick us up from the bus station to the hotel. He came next morning and profusely apologized and later even tried to pay us for the taxi fare we paid to get to the hotel. Otherwise, it all happened very smoothly. The people in Chile are so civilized and warm. The whole country is well developed than many people in North America realize. I am surprised that Full Chile Tour doesn’t have more prominent presence on travel websites like Trip Advisor or Expedia etc. I am skeptical in the start because it required advance payment and I found only few reviews on Internet here and there. The testimonials on the their website are good but it weighs more when it’s on independent travel websites. Julian was very prompt and detailed in responding to my several emails a day which was helpful in gaining trust and going forward with the bookings.

Thank you very much! It was a memorable journey. I am sure we will return to Chile again.
Warm regards.

Michael Austen

March 2018
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Bom dia

Agora, depois de concluida a viagem e de ter regressadoa casa, não quero deixar de comentar consigo o execelente trabalho que fez na organização desta viagem. Realmente tudo correu pelo melhor. Os Hoteis foram exelentes; os guias de Puerto Varas e Puerto Natalles superaram em muito as expectativas; o cumprimento dos horários dos transferes foi irrepreensível em toda a viagem. Fiquei com pena de não ter ficado mais dias na Patagónia; realmente foi com muita pena que saí do hotel frente ao Gaciar Grey, onde passamos á tarde, no final do dia em que fomos ás Torres del Paine. Umanoite aí e um passeio no lago visitando de perto o glaciar, teria sido excelente. Mas o tempo estava limitado e não dava para tudo. Um dia voltarei.

Não deixarei de recomendar a sua organização a quem quiser visitar o Chile.
Cumprimentos e obrigado pela colaboração.

Carlos Rodrigues

Marzo 2018